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Privacy
This privacy policy outlines how Gema Records Ltd protect and utilise any information that you provide us. We are committed to ensuring that your privacy is 100% protected. We may ask you to provide information for security or operational purposes when using this website. You can be assured that this information will only be used in accordance with this privacy policy. Gema Records Ltd reserves the right to amend this policy. We recommend you check this page occasionally to ensure that you are comfortable with any changes.
What data we collect
We may collect the following:
- Name(s) and address(es).
- Contact information.
- Preferences and interests.
- Your order and return history.
- Any other information relevant to future customer surveys and/or offers.
We do not collect or capture any of your financial data.
How we collect your data
You supply it to us when you make contact with us. For example, placing an order or signing up to our email mailing list.
How we process your data
We request the above information in an attempt to better understand your needs and provide you with a better service. Additional uses may include:
How we collect your data
You supply it to us when you make contact with us. For example, placing an order or signing up to our email mailing list.
How we process your data
We request the above information in an attempt to better understand your needs and provide you with a better service. Additional uses may include:
- Internal record keeping.
- Improvements in our products and services.
- We may send promotional emails regarding offers, website developments or other information we think you will find interesting.
How we share your data
We share some of your data with our third party service providers who process personal data on our behalf. This includes our couriers who transport your deliveries and our payment providers who process your credit card payments (where applicable). We do not share our customer's data with anyone other than the customer themselves and this is controlled by enforcing that any customer account specific query is sent to us via email from the account's registered email address. Customers can be assured Gema Records Ltd have and never will share our customers' data unnecessarily. We wouldn't want it to happen to us and certainly wouldn't do it to our customers.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure customers' data.
Links to other websites
Our website may contain links to other websites, specifically to process credit card payments. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you feel you no longer wish Gema Records Ltd to keep any of your data, we'd be very sad to see you go but you may close your account at any time by sending an email to gema@gemarecords.com or by writing to us at GEMA RECORDS LTD, PO BOX 54, READING, BERKS. RG1 9JP. If your data has changed and you feel we need to correct it, please contact us in the same way.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.