Coronavirus [Covid-19] Update 19/05/20 - Shipping & Delivery

19 May 2020

*Coronavirus Covid-19 Update - May 19th 2020*

We hope everyone is keeping well, this update is regarding the shipping and delivery of orders.

We remain able to ship orders albeit with a longer lead time than usual, our current estimate is 10-12 working days.

Our couriers Royal Mail and DPD Local are also still experiencing delays in some areas which is having an impact on the delivery of orders unfortunately with Royal Mail being considerably busier than usual. The delays in the delivery of our customer's orders is out of our control so again, your understanding and co-operation during this time is greatly appreciated. Please do continue to bear with us during this time whilst we and our couriers work as quickly as possible in an attempt to keep any delays to a minimum.

For the latest updates on delivery timescales in your area, please use the links below:

https://www.royalmail.com/coronavirus

https://www.dpdlocal.co.uk/content/products_services/covid-19-bulletins.jsp

If you have any queries regarding this update, please email us at gema@gemarecords.com where someone will always reply to your email.

In the meantime, please keep checking our website's "News" section for the latest updates here: https://gemarecords.com/news and the goverment website for the latest on Coronavirus Covid-19 here: www.gov.uk/coronavirus

Your understanding and co-operation is greatly appreciated.

Stay safe,

Everyone at Gema Records

Leave your comment
Comments
22/05/2020 19:24
Update on my order.

Last sent 19th may .

15/06/2020 22:56
Manda gilbert

Could you please Contact me when yous have the Ps2 consoles and Ps2 bundles back in stock please do you have a time scale for these thanks?

19/06/2020 15:30
cameron lawson

what is the latest on my order update

12/07/2020 10:40
Kristie baker

Update on order please